tag:blogger.com,1999:blog-1518800171649154035.post8523324749012968744..comments2024-01-30T05:22:06.674-08:00Comments on A Majority of Two: Customer Service...? Not...Johttp://www.blogger.com/profile/03382221688268676914noreply@blogger.comBlogger19125tag:blogger.com,1999:blog-1518800171649154035.post-45894048783738520182011-04-11T12:51:48.135-07:002011-04-11T12:51:48.135-07:00I remember that Woodwards store Jo and yes it was ...I remember that Woodwards store Jo and yes it was the center of the town at one time. Remember their $1.49 Day? I still remember the jingle that came over the radio to advertise that. And how with my girlfriends we'd go after school to browse around the makeup and lipstick departments where there were eagle-eyed salesgirls watching our every move. Guess they thought teenagers were all going to shoplift! And it was a shame when they closed down, although I didn't live there in the town any more.Canarybirdhttps://www.blogger.com/profile/15597325686945512447noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-4451570100580519142011-04-08T13:38:09.619-07:002011-04-08T13:38:09.619-07:00I go where the customer service is good. A couple...I go where the customer service is good. A couple of weeks ago we had a new furnace installed. They've been back out three times trying to figure out why, every few days, the furnace goes on in the morning and pays no attention to the thermostat saying "warm enough". <br /><br />I'll stick with these guys. They come out.Linda Myershttps://www.blogger.com/profile/05706455533282204519noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-37171771034779011482011-04-08T03:08:09.923-07:002011-04-08T03:08:09.923-07:00Those lovely old department stores are all just sw...Those lovely old department stores are all just sweet memories now Jo. When I was a kid one of my happiest memories was going to a wonderful store in Croydon called <b>Kennards</b>. I have a book on this long gone shop: The Store that Entertained is the subtitle. <br />Such a nostalgic read: a long arcade down one side of the store where little kiosks and pet shops delighted everyone. Also the pony rides were a huge treat for all the children visiting with their parents. <br />There was a special aroma too. Coffee roasting in one part; sweets and candyfloss in another; leathery smell of the sofas and armchairs (and the shoe repairers stall).<br />And then there was the beautiful café and restaraunt! So well run with 'Nippy' style waitresses (similar to the old Lyons Corner House staff). Sheer delight to have tea and a cake or two when we could afford it. Oh so many evocative images in my mind right now.<br />This fabulous store with its jungle of wires whizzing the cash payments to the cash office returning with the receipt was sold to a chain called Debenhams some 40 or more years ago. <br />Nowhere near the same style, atmosphere or service.<br />Hap-Hap-Happy Days!PhilipHhttps://www.blogger.com/profile/06811831703263176415noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-62010681259647910762011-04-07T23:29:21.060-07:002011-04-07T23:29:21.060-07:00I call it Customer Disservice.I call it Customer Disservice.heartinsanfranciscohttps://www.blogger.com/profile/07535397382991383931noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-64083967626769673252011-04-07T20:53:37.876-07:002011-04-07T20:53:37.876-07:00I remember Grocery shopping in Woodward in New Wes...I remember Grocery shopping in Woodward in New West and always getting my Santa Picture in the big corner window at 6th & 6th. When those stores died out, so did Customer Service.Doll Ladyhttps://www.blogger.com/profile/00349066923019163470noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-1137035920117855172011-04-07T19:56:43.801-07:002011-04-07T19:56:43.801-07:00I worked in retail for many years, from clerk to m...I worked in retail for many years, from clerk to management. When ever my superior would ask how I was able to increase the revenue and still maintain payroll I simply told him that the customer just wanted to be given service. It really is that simple.Kathy's Klotheslinehttps://www.blogger.com/profile/17881966393157941515noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-77740535229899054282011-04-07T19:03:20.321-07:002011-04-07T19:03:20.321-07:00I haven't been to Sears in ages. I was so upse...I haven't been to Sears in ages. I was so upset to find that they bought Lands' End that I didn't buy anything from them for a long time, either. No sure what is going on with Sears, but they don't inspire me to buy anything, ever...DJanhttps://www.blogger.com/profile/07152183871573797791noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-44624325007448087262011-04-07T18:16:56.573-07:002011-04-07T18:16:56.573-07:00*sigh*
the new philosophy is: pay then get OUT!
...*sigh*<br /><br />the new philosophy is: pay then get OUT!<br /><br /><br /><br /><br />Warm Aloha from Waikiki<br /><br /><br /><a href="http://comfortspiral.blogspot.com/" rel="nofollow">Comfort Spiral</a><br /><br />><}}(°><br /><br /> <br /> ><}}(°>Cloudiahttps://www.blogger.com/profile/05853753108637831069noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-867243470753675352011-04-07T17:14:24.991-07:002011-04-07T17:14:24.991-07:00Sears is the same everywhere...it's the same w...Sears is the same everywhere...it's the same way here too!@lyhttps://www.blogger.com/profile/13726330575370005976noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-53178726824488469652011-04-07T14:50:21.934-07:002011-04-07T14:50:21.934-07:00I worked for Henry Birks and Sons for 13 years. It...I worked for Henry Birks and Sons for 13 years. It was my first job and it was drilled into me about customer service. I relate to what you are saying and it's sad that as the stores get bigger the service gets smaller. <br /><br />Calgary is bad but Montreal is better. Even just walking into a basic shoe store like Aldo I was treated with respect and attention as if I was the most important person of the day. It was that way with every store I walked into.amourissimahttps://www.blogger.com/profile/11646051608348969625noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-1629181742441212772011-04-07T12:16:25.404-07:002011-04-07T12:16:25.404-07:00Department stores seemed like such a grand idea at...Department stores seemed like such a grand idea at one time - everything you needed in one store. But now, even if you do find saleshelp, they probably don't know anything about that 'department' or the product. I much prefer smaller stores that specialize, even if it is more expensive.VioletSkyhttps://www.blogger.com/profile/10222821877918680480noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-72239553606277966812011-04-07T11:43:48.444-07:002011-04-07T11:43:48.444-07:00Unfortunately your story is too common today. I li...Unfortunately your story is too common today. I like to shop smaller stores nowadays because of the availabilty of sales people who actually know about the products they are selling. Another pet peeve, if I may add one - have you ever tried to find a phone number for a company online? It is real obvious the last thing the business wants is to hear from you via the old-fashioned voice phone.Meryl Baerhttps://www.blogger.com/profile/13482532818278685217noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-37702138844242797312011-04-07T09:06:01.340-07:002011-04-07T09:06:01.340-07:00I couldn't agree more. Macy's is the same ...I couldn't agree more. Macy's is the same way - you can never find anyone to help you. Nordstroms is better.Nancyhttps://www.blogger.com/profile/13178290697351352495noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-80454282285241863432011-04-07T09:03:51.853-07:002011-04-07T09:03:51.853-07:00Oh! And that's where Santa Claus came every ye...Oh! And that's where Santa Claus came every year, too! :DLeslie:https://www.blogger.com/profile/11964698251137788839noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-49786744170768232962011-04-07T09:03:29.922-07:002011-04-07T09:03:29.922-07:00Oh my goodness, I remember Woodwards and was SO sa...Oh my goodness, I remember Woodwards and was SO sad when they were sold out. It was such a treat when my mother would take me downtown, park in the above-ground parkade and walk across the "bridge" to get into the store. Did you ever have their toasted shrimp sandwiches (on cheese bread) at their restaurant? To die for! Ah....memories.Leslie:https://www.blogger.com/profile/11964698251137788839noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-76579095660736909462011-04-07T08:57:24.429-07:002011-04-07T08:57:24.429-07:00Haha oh my! THat sounds like quite the adventure, ...Haha oh my! THat sounds like quite the adventure, just for some pillows :)Anonymoushttps://www.blogger.com/profile/03154207769108073024noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-84527734633582888832011-04-07T08:49:50.577-07:002011-04-07T08:49:50.577-07:00You're right - good customer service is very h...You're right - good customer service is very hard to find. I was in a store last night that has checkout counters at all 3 of their exits, but only one was manned. I know they're trying to save money, but you have to wonder how many sales they lose.Single and Sanehttps://www.blogger.com/profile/01088040256596780195noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-73304407740902700222011-04-07T08:02:39.353-07:002011-04-07T08:02:39.353-07:00I do not visit huge big box stores any more. Abou...I do not visit huge big box stores any more. About a decade ago I went to Shillito's and had to wait in line for a purchase to be rang up while the clerk was continually answering the phone. It made me so mad, I do all my shopping online unless it is something I can get at a locally owned store.Charlenehttps://www.blogger.com/profile/17167633465853736197noreply@blogger.comtag:blogger.com,1999:blog-1518800171649154035.post-47755700480628785122011-04-07T07:57:23.853-07:002011-04-07T07:57:23.853-07:00You're so right. I find that if I DON'T wa...You're so right. I find that if I DON'T want help I get accosted at every turn (I'm always polite, but in one store I had FIVE different sales associates ask if I needed help - I was laughing by the end), but if I DO want help everyone has disappeared. I wonder if they have some sort of customer service dissatisfaction radar?The Bughttps://www.blogger.com/profile/07509037206264761261noreply@blogger.com